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The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts. |
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Loss may include: | Primary losses Secondary losses: losses of the internal world, such as loss of cognitive or sensory capacity interaction losses losses of the external world, such as material or personal losses Cumulative losses |
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Features of grief may include: | Sadness Longing Somatic complaints Integration |
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Expressions of grief may include: | Anger Anxiety Change in worldview Chronic sorrow Confusion Depression Despair Drop in self-esteem Fear of going mad Feeling unable to cope Guilt and remorse Helplessness Hopelessness Loneliness Questioning of values and beliefs Relief Shock and disbelief Suicidal ideation |
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Social, cultural, ethnic and spiritual differences in loss, grief and bereavement may include: | Reactions to loss Individual expressions of grief and bereavement Cultural expressions of grief and bereavement Spiritual and religious beliefs relating to loss, grief and bereavement Coping strategies |
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The context and circumstances prior to loss may include: | Socioeconomic circumstances Presence of mental illness in the deceased Age of deceased Family relationships |
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Integration of loss may include: | Dual process Meaning reconstruction Continuing bonds Disenfranchised grief Grieving styles |
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Interact with individuals with empathy, sensitivity, professionalism and courtesy may include: | Empathic listening Identifying and affirming the grieving person's strengths and opportunities Helping manage overwhelming feelings to facilitate coping Using questions and concreteness to focus on identifying immediate needs and concerns Facilitating informed choices by the grieving person Unconditional positive regard for the grieving person Non-judgemental approach Genuineness of response |
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Appropriate verbal and non-verbal approaches may include: | Verbal approaches that support empathy, sensitivity, professionalism and courtesy Facial expressions, gestures, eye contact and personal space that support empathy, sensitivity, professionalism and courtesy |
Empathic listening skills may include: | Appropriate brief encouragers which help the grieving person relate their story and concerns Reflection of feelings /thoughts, behaviours and experience (content) Hearing the grieving person's concerns Paraphrasing (reflection of content) Using open and closed questions to expand or clarify understanding Understanding the grieving person's context Recognising when higher levels of care may be indicated Balancing the frequency of questions Summarising and closure Application of listening skills within culturally-appropriate boundaries |
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Difficulty in coping with grief and trauma may include: | Symptoms of separation distress Symptoms of traumatic distress/stress Complex grieving Suicidal ideation |
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Grief and bereavement support strategies and grief and bereavement care services may include: | Aboriginal health services Coronial services Emergency services Empathic listening General practitioners Group grief counselling Health services Individual grief counselling Palliative care services and teams Practical support Psychological services Spiritual and faith care services Support group Telephone counselling services |
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Referral procedures may include: | Referral information Referral databases Referral protocols |
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Grief and bereavement care information resources may include: | Internet resources Fact sheets Information packs |
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Risks associated with grief and bereavement support may include: | Compassion fatigue Vicarious traumatisation Burnout Lack of adequate supervision Lack of access to external expertise |
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Strategies to minimise risks associated with grief and bereavement support may include: | Self care Supervision Debriefing Back up support External networks and expertise |
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The need to access to appropriate supervision and/or debriefing may include: | Duty of care to clients Self care |
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